Industrial action impacting some DVSA services next week

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VSA contact centre services and vocational, bike and Certificate of Professional Competence business services are likely to be affected by industrial action on 12, 13 and 16 January.

This means it may take customers longer than usual for their enquiries to be answered when contacting the agency by:

  • phone
  • email
  • social media

DVSA recommend that customers initially check GOV.UK, as they may be able to find the answer to their question there. The agency hopes to return to normal service on 17 January and thanks customers for your patience.   

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