Membership FAQs

We have not produced membership cards for some time now as the DIA is paperless and therefore we would ask you to go online towww.driving.org/my-account/pipl and log into the members area to download your personalised PI/PL certificate which verifies your membership.

 

We have not produced paper versions of the DIA Public Liability and Professional Indemnity Policy summary​/certificate for some time now as the DIA is paperless and therefore we would ask you to go online to www.driving.org/my-account/pipl and log into the members area to download.

 

Unfortunately we are currently unable to take membership payments over the phone, if you wish to join the DIA please visit www.driving.org/join

Please complete the form here if you wish to update your membership details. These details are used to get in contact with you, for the delivery of Driver Trainer magazine and any other DIA membership correspondence.

Please use our cancellation form to request the cancellation of your DIA membership. Submit your request at least 30 working days before your next payment to avoid additional charges. If you paid quarterly, you'll be responsible for the fees of the remaining quarters if you cancel before the agreed 1-year period ends. Our membership team will follow up with you after you submit the form.

Request Cancellation 

I need to discuss DIA membership or a DIA service

General enquiries

If you have any questions about membership and/or comments for us

Prefer to talk to someone, can’t talk right now? let us know when’s a good day and time to call you back*

I need to ask an industry specific question

ADI FAQs

You can find the answers to the most common questions we get asked by our members. If your question is not answered here please don’t hesitate to raise a support ticket below.

ADI Helpdesk

Raise a new ticket online or by phone. All questions will be passed to one of our professional ADIs. We endeavour to reply on the day and time you specify or within 48 hours *

* We endeavour to reply to all enquiries either online or via phone on the day and time you specify or within 48 hours from receiving your enquiry (Monday-Friday, excluding Bank Holidays)

Head office

Driving Instructors Association
11 Gleneagles Court,
Brighton Road,
Crawley RH10 6AD

Opening hours

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