Membership FAQs
I haven't received a new membership card, where can I get one?
We have not produced membership cards for some time now as the DIA is paperless and therefore we would ask you to go online towww.driving.org/my-account/pipl and log into the members area to download your personalised PI/PL certificate which verifies your membership.
Where can I get my personalised DIA Public Liability and Professional Indemnity Policy summary/certificate?
We have not produced paper versions of the DIA Public Liability and Professional Indemnity Policy summary/certificate for some time now as the DIA is paperless and therefore we would ask you to go online to www.driving.org/my-account/pipl and log into the members area to download.
Can I Join the DIA over the phone?
Unfortunately we are currently unable to take membership payments over the phone, if you wish to join the DIA please visit www.driving.org/join
My address and contact details need updating where can I do that?
Please complete the form here if you wish to update your membership details. These details are used to get in contact with you, for the delivery of Driver Trainer magazine and any other DIA membership correspondence.
I need to discuss DIA membership or a DIA service
General enquiries
If you have any questions about membership and/or comments for us
Prefer to talk to someone, can’t talk right now? let us know when’s a good day and time to call you back*
- help@driving.org
- 020 8686 8010
I need to ask an industry specific question
ADI FAQs
You can find the answers to the most common questions we get asked by our members. If your question is not answered here please don’t hesitate to raise a support ticket below.
ADI Helpdesk
Raise a new ticket online or by phone. All questions will be passed to one of our professional ADIs. We endeavour to reply on the day and time you specify or within 72 hours *
- Raise a new ticket by phone, call 020 8686 8010
* We endeavour to reply to all enquiries either online or via phone on the day and time you specify or within 72 hours from receiving your enquiry (Monday-Friday, excluding Bank Holidays)
Head office
Opening hours
- Monday to Friday
- 9am to 5pm
