What DVSA are doing to answer more of your calls
DIA News

What we are doing so we can answer more of your calls

Update from the DVSA: Since the start of the pandemic, the number of calls to our customer services centre has increased dramatically. Between October and December 2021, we received 359,000 calls. That’s 82% higher than we the number of calls we received in the same period in 2019. We have worked hard to try and

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Piggy Bank with Car Keys
Industry News

It’s All Downhill from Here: Why Is Driving So Expensive?

Nothing beats the sensation of driving through empty roads as the car radio plays your favourite tune. It is a simple pleasure but it’s one of the greatest in life. You feel free, happy, and serene. But when you glance down at your fuel gauge and notice that the indicator keeps moving – slowly but surely –

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What DVSA are doing to answer more of your calls
DIA News

What DVSA are doing to answer more of your calls

Since the start of the pandemic, the number of calls to the DVSA customer services centre has increased dramatically. Between October and December 2021, they received 359,000 calls. That’s 82% higher than we the number of calls they received in the same period in 2019. They have worked hard to try and meet this additional

Read More »
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